Your personal data is a trust we take seriously. win96 is committed to protecting every user's privacy through the highest security standards and transparent information handling.
Every aspect of your data handling is carefully designed to ensure ongoing privacy, security, and trust.
All data transmitted between your device and win96 servers is protected with 256-bit SSL encryption. Sensitive information such as passwords and payment details is never stored in plain text.
You have full rights to access, update, or request deletion of your personal data. The win96 account panel lets you manage your privacy settings easily and quickly.
Win96 does not sell, rent, or transfer your personal data to third parties for marketing purposes. Your information is used solely to operate the platform more effectively.
User data is stored on secure servers with restricted access. Regular backups ensure no data loss, while internal access controls prevent unauthorised disclosure.
Win96 complies with applicable data protection laws, including KYC and AML requirements. We update this policy periodically to ensure full compliance with legislative changes.
In the event of any security incident involving your data, win96 will notify you within the prescribed timeframe and take remedial action promptly.
Win96 takes our responsibility to your privacy seriously. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use the win96 platform at win96.pw — including the website, mobile app, and all related services we provide.
This document applies to all individuals who register for or use win96's services. By creating an account or continuing to use the platform, you agree to the terms set out in this Privacy Policy.
Win96 collects various types of information to ensure a safe, personalised, and seamless user experience. This information can be divided into three main categories:
In certain situations, win96 may receive information about you from third-party service providers such as payment processors, KYC service providers, or identity verification agencies we work with. This information is used solely to verify identity and prevent fraud.
| Data Type | Purpose of Collection | Category |
|---|---|---|
| Name & Contact Information | Account registration, communications, verification | Mandatory |
| KYC Documents | Identity verification, AML compliance | Mandatory |
| Payment Details | Deposit & withdrawal processing | Mandatory |
| Game Data | Betting records, audits & dispute resolution | Automatic |
| Log & Technical Data | Security, technical troubleshooting | Automatic |
| Cookies & Analytics | User experience improvement | Options |
The data we collect is used responsibly for the following purposes:
Win96 does not sell or rent your personal data to any party. We only share information in very limited and specific circumstances:
We work with carefully selected third-party vendors to support platform operations, including payment processors, game software providers, analytics platforms, and KYC services. All partners are bound by strict confidentiality agreements and are only permitted to use your data for specified purposes.
Win96 may disclose your information when required by law, court order, or a legitimate request from government authorities in connection with investigations into financial crime, fraud, or public security threats.
If win96 is involved in any merger, acquisition, or sale of assets, user data may be transferred as part of that transaction. You will be notified in advance should this occur.
We continuously invest in security infrastructure to protect your information from unauthorized access, loss, or misuse. The measures we employ include:
Win96 uses cookies and similar technologies to enhance your experience on our platform. Cookies are small text files stored in your web browser when you visit our site.
You can manage cookie settings through your web browser. Note that disabling certain cookies may affect the functionality of some parts of the win96 platform.
As a win96 user, you have the following rights regarding your personal data:
To exercise any of the above rights, contact our support team via Live Chat within the platform or through our support email. We will process your request within a reasonable timeframe and inform you of the action taken.
Please note that there are certain limitations on the exercise of these rights, particularly where data processing is required for legal compliance or fraud prevention. We will inform you if your request cannot be fully fulfilled, along with the reasons.
Win96 retains your personal data for as long as your account is active or as long as necessary to provide services to you. After account closure, we retain certain records for the period required by applicable legal and financial regulations — typically between 5 to 7 years.
Once the mandatory retention period has ended, your data will be securely deleted or anonymised from our systems. The deletion process uses methods that ensure data cannot be recovered.
The win96 platform may contain links to third-party websites such as game providers or support services. This Privacy Policy applies to the win96 platform only. win96 is not responsible for the privacy practices of external websites and encourages you to read their privacy policies separately.
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, our team is ready to assist via:
We aim to respond to all privacy-related inquiries within 5 business days. For more complex cases, we will inform you of the expected timeframe.
Your privacy is our priority. Register a win96 account today and enjoy a betting platform that is secure, transparent, and trusted by thousands of users in Malaysia.